What Makes Us Better Our concept for success is unique in the pet care industry with virtually one hundred percent of our design considerations contingent upon four main factors: 1) the health and well-being of pets left in our care, 2) owner confidence and peace of mind 3) a work environment that enables us to retain qualified and well trained pet care professionals and finally 4) providing the highest return on investment in the industry.  Here are a few more differentiators: Training Front and back office policies and procedures Facilities management & maintenance Basic and Advanced Pet Care American Red Cross Pet First Aide training OSHA compliance Customer Satisfaction Emergency Management Revenue generating techniques & trade secrets Facility Design Boutique, medium and large size facilities available    Maximum workflow to reduce excess staffing & waste Easy cleaning and maintenance Maximum storage reducing clutter & potential hazards Appealing decorating for enhanced marketing   Standards Highest & most rigorous in the industry for cleanliness, pet care, staff retention and revenue generation Highest & most rigorous in the industry for cleanliness, pet care, staff retention and revenue generation