All American Pet Resorts Policies
Ensuring the Health & Safety of Your Pups
As a pet parent, it’s not always easy to leave your pup behind. At
All American Pet Resorts, we understand how you feel and want to give
you the peace of mind you deserve. In order to ensure the health and safety
of all our guests, we have implemented detailed policies across all of
our resorts. These policies cover everything from vaccine requirements
to evaluations and leash rules.
Our company has over 18 years of experience and has a thorough understanding
of the measures that need to be taken to ensure all of our dogs receive
the best care possible. Please review these policies and reach out to
your local resort if you have any questions.
Our Guest Policies
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Vaccines
All pets must have their Rabies, Bordetella, and DHLPP vaccines. Additional vaccines may be required - please call for details.
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Flea & Tick Prevention
All pets must be up-to-date with flea and tick prevention. Owners must confirm prior to making a reservation.
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Pre-Entry Evaluation
All new guests must complete a pet evaluation prior to checking in.
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Age Minimum - 12 Weeks
Our guests must be a minimum of 12 weeks old.
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Leash Requirements
All dogs must enter the resort while on a leash of 6 ft or less. No retractable leashes, please!
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Group Play Requirements
Group play pets must be spayed/neutered at 6 months old.
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Reservation Requirements
Reservations are required for boarding and daycare guests. Please keep in mind that holidays often book 2-3 months in advance.
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Deposit Policies
Reservations may require a deposit. Please inquire for standard deposit policies.
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Spayed and Neutered Not Required
Your dog is not required to be spayed or neutered prior to boarding. However, they will be prohibited from group play if they are over 6 months of age and still intact. Females in heat cannot be boarded.
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Cancellations & Date Changes
Reservation cancellations or changes must be made five days prior to the original reservation. Cancellations or changes within five days of the initial reservation are subject to deposit loss. Please inquire for more details.
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Holiday Lobby Closures
Our lobby is closed on national holidays including New Year's Day, Easter Sunday, Memorial Day, July 4th, Labor Day, Thanksgiving, and Christmas Day. Drop-off and pick-up are not available on national holidays.
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Minimum Holiday Stay
A 4-night minimum stay is required over the Thanksgiving holiday, and a 5-night minimum stay is required over the Christmas holiday.
*Not all locations require the same vaccinations. Please contact your local All American Pet Resorts location for more information.