Frequently Asked Questions in Rochester Hills
Wondering what to expect at All American Pet Resorts Rochester Hills? We've compiled a list of frequently asked questions to help you learn more about our services, policies, and facilities. From boarding and daycare to grooming and special care, we've got you covered.
Communication and Care
Q: How can I stay updated on my pet's stay?
A: We provide regular updates and offer live webcam access for you to check on your pet throughout the day.
Q: Is there an evaluation process before boarding?
A: Yes, we require a daycare evaluation for all boarding guests.
Grooming Services
Q: What kind of grooming services do you offer?
A: We offer basic grooming services such as nail trims and baths.
Q: Do you offer advanced grooming services like haircuts or styling?
A: No, our staff is not trained in advanced grooming techniques.
Feeding and Medication
Q: Can I specify my pet's feeding times and meals?
A: We have a set feeding schedule for all pets.
Q: Can I administer my pet's medication?
A: We administer medication according to your instructions, but we follow our own schedule.
Special Needs and Accommodations
Q: Can you accommodate pets with special needs?
A: Yes, we can accommodate pets with special needs. Please discuss your pet's requirements with our staff.
Other Services
Q: Do you offer Bordetella vaccinations?
A: No, we do not offer Bordetella vaccinations on-site.
Q: Do you offer unlimited group play?
A: No, we do not offer unlimited group play. Our staff determines playtime based on individual dog behavior and compatibility.
Q: Do you board cats?
A: No, we only board dogs.
Still have questions? We're here to help! Our friendly staff is always happy to answer any questions you may have. Feel free to give us a call at (248) 453-7099 or stop by our facility for a tour.
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24/7/365 CareFeel confident that your pup is safe and secure and has continual access to the care they deserve.
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Cage-Free BoardingTake heart in knowing that your dog has a cozy place to sleep and will be treated like family.
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Personal AttentionNever worry while you’re away! Our Pet Care Specialists step in to ensure your dog feels loved and secure.
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Specialized SanitationRelax knowing that we use advanced cleaning processes to guarantee a healthy, comfortable stay.
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WebcamsGain peace of mind by staying connected to your pup and witnessing our top-notch care - no matter where you are.
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"The staff and owner are amazing, the facility offers a clean environment, a consistent schedule, and loving and reverent care over all the pups onsite. Our pups know as soon as we turn into the facility complex where we're headed and their excitement is of"Collins Family Lake Orion, MI
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"Best Doggie Day Care & Boarding anywhere - Staff is the BEST, and care is FANTASTIC"Nana Barr Rochester Hills, MI