Frequently Asked Questions – All American Pet Resorts Rochester Hills

At All American Pet Resorts Rochester Hills, we know how important it is to feel confident about your pet’s care. Below, we’ve answered some of the most common questions about our services, policies, and accommodations.

Communication & Pet Care

How can I check in on my pet during their stay?

We offer live webcam access, allowing you to check in on your furry friend anytime. Our team also provides updates as needed, so you’ll always have peace of mind.

Is an evaluation required before boarding?

Yes, all boarding guests must complete a daycare evaluation to ensure they’re comfortable in our environment. This helps us provide the best experience for your pet and ensures compatibility with our group play settings.

Grooming Services

What grooming services do you offer?

We provide basic grooming services, including nail trims and baths, to keep your pet clean and comfortable during their stay.

Do you offer full-service grooming like haircuts or styling?

No, we do not provide advanced grooming services such as haircuts or styling. However, we are happy to recommend trusted local groomers if needed.

Feeding & Medication

Can I bring my pet’s food and request specific feeding times?

Yes! We encourage you to bring your pet’s own food to maintain consistency in their diet. However, we follow a set feeding schedule for all pets. All food from home must be pre-portioned and packaged for every day your pet is with us. 

Do you administer medication?

Yes, our trained staff can administer medication according to your instructions. However, for the safety of all pets, we adhere to a standardized medication schedule rather than customized times.

Special Needs & Accommodations

Can you accommodate pets with special needs?

Absolutely! We welcome pets with special needs and will work with you to provide the best care possible. Please inform our staff in advance about any specific requirements.

Additional Services & Policies

Do you offer Bordetella vaccinations?

No, we do not provide Bordetella vaccinations on-site. However, proof of up-to-date vaccinations (including Bordetella) is required for all pets staying with us.

Is unlimited group play available?

No, we do not offer unlimited group play. Our team carefully monitors and structures playtime based on each dog’s behavior and compatibility to ensure a fun and safe experience.

Do you provide boarding for cats?

No, we specialize in dog boarding and daycare only.

Still have questions? We’re here to help! Whether you’re curious about our services or want to see our facility in person, our friendly team is ready to assist. Give us a call at (248) 453-7099 or visit us for a tour—we’d love to show you why All American Pet Resorts Rochester Hills is the perfect place for your pup!